Job Details

Demonstrate exemplary operations skills in all aspects of the restaurant including making quality products for our customers and ensuring each delivered product meets Papa John's standards and accurately reflects the customer's order. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team, and use feedback to improve restaurant operations and build brand loyalty. Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook. Supervise a restaurant team, maintain adequate shift staffing levels according to projected sales, properly train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, and coach for improved performance. Ensure team is quality and customer-focused and build an atmosphere of teamwork, energy, and fun. Contribute to sales goals by providing prompt and friendly cu...Shift Leader, Shift Lead, Leader, Operations, Customer Service, Team Member