Allied Universal - - Responsibilities: Provide customer service to tenants, shoppers, and/or visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities; Conduct regular and random foot patrols throughout retail common areas, exterior perimeter, and parking areas to help to deter unwanted activity and/or policy violations; Respond to incidents, alarms, and/or service calls in a calm, problem-solving manner, including assisting with de-escalation and requesting additional support when needed; Monitor access points and report suspicious behavior, hazards, and/or maintenance concerns to property management and/or appropriate contacts per post orders; Complete routine reports and incident documentation, and communicate key observations to Allied Universal leadership and/or site representatives