Job Details

We are seeking a skilled and proactive engineers with 3-5 years of experience to join our Global Network Operations Center (GNOC) team. The GNOC is our front-line for addressing physical network issues and operates 24 x 7 x 365 to ensure the reliability and efficiency of our physical network infrastructure. The team is responsible for performing data collection, triage, technical analysis, incident mitigation, and redirection as necessary to maintain and optimize operations. Our primary objectives are: Ensure maximum possible service availability and performance Deliver premier customer service Structured cabling knowledge with a highly critical eye for quality installation Datacenter construction knowledge Proficiency in using OTDR and other cable troubleshooting equipment, along with the capability to instruct and train engineers on their proper usage. Provide comprehensive support to our Engineering and other Operational and technical teams These objectives translate into a broad an...Network Operations, Operations, Engineer, Network, Remote, Senior, Technology